Why Customer Experience Matters from Getting to Your Website to Post Patient
Posted on October 25, 2019 in General
As the healthcare industry evolves, the improvement of customer experience has become paramount. In fact, more strategies are in place today to retain patients than ever. It’s about building community relations in the medical field to strengthen the overall level of care. Customer experience has become an integral force, and often patients want to call…
Read More
Answering and Calling Web Leads
Posted on October 15, 2019 in General
The internet is a convenient and fantastic medium for generating new business, but a majority of sales leads that are generated mainly through online marketing are often closed offline in a more conventional sales process. The growth of the internet and digital marketing technologies in the last two decades has been a great boon to…
Read More
The Importance of Medical CRM and Training Employees
Posted on October 9, 2019 in General
Buying a medical customer relationship management (CRM) software such as MDprospects does not absolve you from training your employees. In fact, it takes time to see results. It is imperative to understand that the existence of a CRM system doesn’t automatically grant you the expertise to use all of its features. According to the Harvard…
Read More
5 Best Practices for Effective Lead Management
Posted on November 1, 2018 in General
Generating leads and patients is the only way your practice will thrive in a competitive market. And if you’re having a hard time tracking leads, seeing where they’re coming from, or if they’re converting into patients, then you’re probably not practicing good lead management. In order to drive returning patients and revenue, you need effective…
Read More
Is Nurturing Your Leads Your Weakest Link?
Posted on October 29, 2018 in General
When a prospective patient fills out a contact form or calls your practice to schedule a consultation, they’re still learning about your services, team, and overall reputation. They are doing their research so they can make the best healthcare decision for themselves. How can you get them to stay active in your sales funnel? Through…
Read More Don’t Lose Your Lead to the Competition
Posted on May 29, 2018 in General
If you run a medical practice, especially one with elective procedures, you know the importance of capturing leads, nurturing them while they are in the decision-making process, and retaining them as patients post-treatment. You spend marketing dollars to generate leads, but are you prepared to qualify those leads once they start coming in? Are you…
Read More Should You Email to a Rented or Bought List?
Posted on December 20, 2017 in General
The end of the year is near and many practices are looking to send one last special offer or reminder for leads to book their procedure for 2017. This means there is the hunt for an email list to send to, which is when that conveniently timed email falls into your lap offering to sell…
Read More How Appointment Scheduling Helps the Consumer and Your Practice
Posted on September 19, 2017 in General
In today’s world, the consumer has become more attuned to an experience in the retail and medical sector rather than just going to a business for a select service. Moreover, people want this experience to happen on their time. They want to be in control in some fashion. That is where the appointment feature in…
Read More How Real-Time Reporting Can Benefit Your Practice
Posted on September 8, 2017 in General
Real-time reports can help break down everything from your conversion rates to phone tracking. Why can reports help your practice? Real-time reporting tracks how each lead comes into your practice and shows the success of each event or campaign within your MDprospects. After a few months, you will have a better understanding of your ROI,…
Read More Why Sending Birthday Emails is so Important
Posted on April 11, 2017 in General
Birthday emails are an excellent way to re-engage your patients with your practice. Reminding your patients just how special they are to your practice will strengthen your practice’s relationship with the customer. Why should you send Birthday Emails? Birthday emails have a higher transaction rate, higher revenue per email, and high unique click rates than…
Read More 
