4 Ways Two-Way Texting Helps You Communicate with Reluctant Patients

Posted on December 28, 2021 in News

In the midst of the ongoing pandemic, about 40 percent of Americans are still hesitant about going to the physician even though checkups are essential for good health. Now more than ever, patients need access to their healthcare providers and health information. Two-way texting can be the solution. Using two-way texting, you can educate patients…

Yes, Integrations Matter with Your Lead Management Software, and Here’s Why

Posted on December 15, 2021 in General

Leads are the driving force of any practice. A majority, if not all new patients started as a lead. Given that leads are essential, the question becomes, how can you effectively manage leads to drive conversions? This is where lead management software comes in. The software enables practices to capture, nurture, and finally turn leads…

Why Do Patients Love Online Schedulers?

Posted on November 30, 2021 in General

Revamping your marketing efforts and introducing a referral program are some of the tactics used to increase patient appointments. While both can be beneficial, they might not be as effective without the best appointment scheduler in place. This is where an online booking software comes in. An online scheduler is a tool that enables patients…

Here’s the Proof Your Practice Needs That Drip Campaigns Do Work

Posted on November 15, 2021 in General

Imagine being able to automatically send impactful emails that nurture leads into patients and consistently drive conversions. Your practice can achieve this with drip campaigns. Automated drip campaigns are a series of pre-written marketing emails which are sent out on a schedule. A drip campaign uses a targeted list and specific content customized to the…

Why Using Real-Time Reporting Could Increase Your ROI

Posted on October 25, 2021 in General

Practices today understand the importance of digital marketing in lead generation. However, it would be hard to know which of your efforts are really impactful and worth your marketing spend without real-time reporting. Reporting enables you to understand your leads’ behaviors and needs. Implementing reporting also aids you in connecting the dots from lead generation…

What is MDchatbot and Why Does Your Practice Need It?

Posted on October 14, 2021 in General

MDchatbot is an interactive tool designed to mimic human conversations. It offers a convenient way for your patients to reach out to your practice and get assistance. The chatbot works like a virtual assistant. It uses AI to understand a patient’s query, which helps in picking the best-canned response. Here’s what MDchatbot can do for…

Is Your Practice Using Appointment Scheduling Effectively?

Posted on September 30, 2021 in General

An ineffective appointment scheduling process has a trickle-down effect that hurts your practice. Delayed schedules, long wait times, late workdays, dissatisfied patients, the list goes on. Further, when appointments are poorly coordinated, the patient-provider relationship suffers. This creates a negative patient experience that could drive up attrition rates, negatively impacting your revenue. Efficient appointment scheduling…

How a Live Chatbot Enhances Patient Communication

Posted on September 22, 2021 in General

Let’s face it; efficient patient communication is a challenge in almost every practice. If you can solve this issue effectively, you’ll boost patient experience and grow your practice. One way to achieve this is by using a live chatbot. A chatbot is programmed to interact and respond to patients just like your front office staff…

Why Your Practice Needs Live Chat

Posted on August 30, 2021 in News

You have less than 15 seconds to impress a visitor before they hit the back button. Therefore, if prospects come to your site and don’t find what they need, they’ll leave without a second thought and look for help elsewhere. On the other hand, when you can actually talk to visitors right from your website,…

What is a CRM?

Posted on August 23, 2021 in News

For healthcare providers, fitting more patients into the doctor’s schedule, ensuring they remain profitable, and at the same time improving the care experience can be pretty challenging. That’s why practices need the right technology to not only personalize but also streamline operations. Enter CRM. CRM, short for Customer Relationship Management, is a tool that can…

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