How to Handle Negative Reviews Online
Posted on December 12, 2024 in MDidentity
Crafting Thoughtful Responses to Online Reviews Online reviews are an important part of today’s patient experience, and responding thoughtfully to feedback can strengthen trust and improve relationships. Whether the feedback is positive or raises concerns, having a compassionate and professional approach is key. Below are some examples of how practices can respond to common types…
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Why Doctors Should Prioritize Google Business Profiles
Posted on September 4, 2024 in MDidentity
In today’s digital age, having a strong online presence is crucial for any business, including medical practices. As we move into 2024, doctors and medical practices should focus on enhancing their Google Business Profiles (GBP). Here’s why: 1. Enhanced Visibility Google Business Profiles are essential for maximizing visibility in Google Local Search results. With the…
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