How to Handle Negative Reviews Online
Posted on December 12, 2024 in MDidentity
Crafting Thoughtful Responses to Online Reviews Online reviews are an important part of today’s patient experience, and responding thoughtfully to feedback can strengthen trust and improve relationships. Whether the feedback is positive or raises concerns, having a compassionate and professional approach is key. Below are some examples of how practices can respond to common types…
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Why Doctors Should Prioritize Google Business Profiles
Posted on September 4, 2024 in MDidentity
In today’s digital age, having a strong online presence is crucial for any business, including medical practices. As we move into 2024, doctors and medical practices should focus on enhancing their Google Business Profiles (GBP). Here’s why: 1. Enhanced Visibility Google Business Profiles are essential for maximizing visibility in Google Local Search results. With the…
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Encourage Patient Reviews
Posted on March 25, 2021 in General
Encourage Patients to Leave Reviews for Your Medical Practice Patient reviews are the modern-day word-of-mouth. Prospects now research practices online before ever setting foot in a waiting room. In fact, 72 percent of patients rely on online reviews to find a new healthcare provider. Online reviews have the power to make or break your practice:…
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A Strategy for Reviews and Reputation
Posted on August 26, 2016 in General
The Power of Reviews Revisited, Part Three As mentioned in our previous two blog entries, we’re featuring parts of an interview with Michael Dobkowski of MDidentity. This interview happened because we wanted to revisit the topic of a blog from last year – The Power of Reviews. Even though it had only been about a…
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Why Your Response to a Bad Review Matters More Than the Review
Posted on July 20, 2016 in General
The Power of Reviews Revisited, Part One This blog entry is different from what you normally read here. Wanting to revisit the topic covered in a previous post, the power of reviews, I spoke with Michael Dobkowski of Glacial Multimedia for his insight. He is the product manager for MDidentity, a tool for reputation management….
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Posted on July 20, 2016 in General
The Power of Reviews Revisited, Part Two Unlike our usual blog posts, this is part of a short series which feature an interview with Michael Dobkowski, Product Manager of the reputation management software MDidentity. I spoke with Dobkowski because I wanted to revisit the topic of one of our previous blogs, the power of reviews,…
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